GIVENCHY PRIVACY POLICY

 

 

This privacy policy (the “Policy”) sets out the policy of GIVENCHY SA, 3, avenue George V-75008 Paris, France (“GIVENCHY” or “We” or “Us”) concerning the protection of privacy on the www.givenchy.com website (the “Website”), or any other website operated by GIVENCHY (together “the Websites”). GIVENCHY respects your concerns regarding the confidentiality of the personal data processed upon visiting the Website. This Policyallows you to learn more information about the nature and our use of the personal data you provide on the Website, about the nature and use of browsing information processed upon visiting the Website, and about your rights. This Policy is therefore important for you, since you wish to have a positive and assured experience with our services, and for Us, who want to answer your questions accurately and completely and take your wishes into account. This Policy supplements the “General Terms and Conditions” of the Website and applies to all personal information and browsing data collected and processed when you visit our Website. GIVENCHY reserves the right to modify or update this Policy at any time, and these changes will take effect immediately. Accordingly, We invite you to refer to this document frequently. The latest version of the  Policy is always available on our Website. For any information, you may also contact Customer Service at 00 800 0000 1952 (at the price of a call to a landline number of the geographic region called) during the business hours of the service indicated in the “Contact us” section.

1. GENERAL INFORMATION

The controller is GIVENCHY SA.Via the Website, GIVENCHY may collect personal data, particularly that which is entered when creating an account on our Website, or when subscribing to our newsletter or to the “Fashion Show” or e-shop opening” Alerts.” Any personal information which you transmit to GIVENCHY for the use of certain services is subject to the provisions of  applicable data protection laws.

2. YOUR RIGHTS

You have the right to receive information as well as – under certain prerequisites – the rights to correction, deletion, restriction of processing, transfer or objection to personal data processing.
In case you consented to the processing of your personal data, you can withdraw this consent at any time. The lawfulness of processing based on consent before its withdrawal remains unaffected.

You also have the right to provide us instructions on the fate of your data after your death. 
To enforce your rights, please use the details provided in the Contact section. When doing so, please ensure that it is possible to clearly and unambiguously identify you. For the newsletter, Fashion Show  and e-shop opening alerts you could unsubscribe either within your account under the “Personal Data” section, or by using the unsubscribe link in each electronic newsletter you receive.You have the right to file a complaint with a data protection authority. You can appeal, i.a., to the data protection authority, which is competent for your place of residence or your state or to the data protection authority which is competent for Us.

3. OUR COMPANY’S MANAGEMENT OF PERSONAL DATA

3.1 Means of collecting data
When you register on the Website, We collect personal data through the form available in the “Create an account” insert. We will ask you to enter your title, first name, last name, e-mail address, and IP address (or UDID of your mobile phone, as the case may be), which are needed for processing. In addition, We may ask you to provide Us with optional information, such as your product and service preferences.

Unless otherwise indicated, the fields indicated are mandatory, as they are essential in order to meet your requests. Mandatory fields will be indicated as such verbally at the time of their collection. If you do not fill out these mandatory fields, We will not be able to meet your requests. 
When you decide to contact Customer Service through the Website tools provided by GIVENCHY, such as automatic callback or instant messaging with one of our advisors, We will use the information you have already entered on the Website, in particular the information linked to a customer account creation (as defined above), in order provide you with personalized service and to effectively meet your requests.
Finally, when you request to view pages on the Website, GIVENCHY’s servers will automatically recognize your computer’s IP address (the number that identifies each computer connected to the Internet. The IP address follows the form: XXX.XXX.XXX.XXX) or the UDID of your mobile phone (the number that identifies the telephone model connected to the Internet. The UDID is composed of forty characters).


3.2 Purposes of personal data collection
GIVENCHY processes your personal data through its Website. This data is strictly required for the following purposes:
• Providing the Website

• Managing client relationships
• Managing your newsletter subscriptions and cancellations
• Managing your Fashion Show and e-shop opening alerts subscriptions and cancellations
• Compiling anonymous statistics on visits to our Website
• Subject to your prior agreement, informing you of information about our company and its activity, products, and/or services, and commercial prospection messages
• Conducting surveys and polls, with your agreement.


The information We collect for these purposes, and which is essential for meeting your requests (mainly your first name, last name, mailing addresses, e-mail addresses, and telephone number) is indicated as mandatory or marked with an asterisk on data collection forms, and is processed either in order to allow GIVENCHY to execute its agreement with you or because you agreed to its use for some of the purposes above, or to provide you with better service. We cannot meet your requests if you do not complete these mandatory fields. We also collect, subject to your consent, your geolocation data in order to locate your nearest point of sale when you connect to the GIVENCHY mobile application.


3.3 Data storage
The maximum period that data is stored is the duration required for the purposes for which it was collected:
• Managing your newsletter and Fashion-Show alert subscriptions: We keep your data for as long as your subscription is effective. As soon as We receive your subscription cancellation request, We delete the data We kept in order to send your newsletters and alerts.
• Managing prospects: three (3) years as of the latest contact with the prospect
• Geolocation data: two (2) months

3.4 Data recipients
Your personal information is sent to GIVENCHY.

Your personal data is generally only being transferred to third parties as far as this is necessary for performance of the contract, if we or the third party have legitimate interests in transferring or if you have consented to this. If data is transferred to third parties based on legitimate interests, this will be explained in this privacy notice. 
Your personal data is sent to the GIVENCHY departments that concern your requests. We reserve the right to use service providers in collecting or processing data (e.g. fulfilment providers). Service providers are only given personal data that is necessary for their concrete task. This means that your email address may be forwarded to a service provider so you can receive a newsletter that you ordered. Service providers may also be assigned to provide server capacity. Service providers are generally involved as so-called processors which may only process users' personal data based on our instructions. Please note that the information you provide on the Website may be transferred to countries that are located outside the European Economic Area. GIVENCHY may also transfer the information you provide on the Website to its subsidiaries, some of which are located outside of the European Economic Area. The same applies as far as Internet platform maintenance operations are concerned, which are carried out by a third-party company. These transfers are protected by data transfer contracts with the recipients based on the standard clauses adopted by the European Commission, in order to ensure that all transferred personal data benefits from an adequate level of protection, pursuant to the Personal Data Protection Act, and that appropriate technical and organizational security measures have been implemented to protect personal data against accidental or unlawful destruction, accidental loss, alteration, disclosure, unauthorized access, and all other forms unlawful processing.

3.5 Data Security and Confidentiality

GIVENCHY has striven to implement all necessary safeguards in order to protect the confidentiality and security of the personal data processed, and to prevent it from being distorted, damaged, destroyed, or unauthorized third parties from having access to it. Technical and organizational security measures that satisfy industry standards, in particular regarding information systems, have been installed. Nevertheless, GIVENCHY cannot not control all the risks associated with the functioning of the Internet and draws visitors’ attention to any risks inherent to the use and functioning of the Internet.
You must therefore enter a personal password when creating your account, as this procedure is part of our personal data protection Policy. This password must be composed of at least 8 characters of 3 different types: lowercase letters, uppercase letters, and numbers. We take the protection and security of our information systems very seriously. Tools have been implemented to enable us to detect any security vulnerabilities. These tools may require our security teams to have occasional access to personal data. This data will be collected and processed exclusively for the purposes of managing these vulnerabilities in compliance with the applicable legislation on personal data protection.

Version of January 30, 2018