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FAQ COVID 19
Can I still order on Givenchy.com?
Despite the current context, the Givenchy E-boutique is open and all online orders will continue to be processed.
What are the safety measures taken?
As our employees’ safety and yours is a priority for us, our teams are working in a reduced capacity and are following the most up-to-date health and safety advice provided by the government.
Will my order by delayed?
Orders placed on Givenchy.com may experience potential delays in shipping and handling.
How do I return my order?
Returns are still accepted within 30 days from the date of receipt. You can schedule an appointment for pick up directly on www.UPS.com on the section “shipping”, “schedule a collection”.
What are the safety measures taken for your in-store visit?
We are glad to welcome you back to our Givenchy stores.
Rest assured that our teams make every effort to guarantee your safety and the one of our employees.
The teams are equipped with hydro alcoholic gel as well as masks.
Hydro alcoholic solutions are available to you at the store entering. Also, for everyone's safety, we kindly ask you to wear a protective mask when entering our establishment.
Finally, for everyone's well-being and safety, we are obliged to limit the number of entries and thank you in advance for your understanding if one of our employees invites you to a patient outside.
The Maison Givenchy is very happy to be able to welcome you back to our stores. Our teams are at your entire disposal to welcome you.
We apologize for any inconvenience caused and of course thank you for your patience.
For any questions, do not hesitate to contact us by phone: 0080000001952 or by E-mail.