SHIPPING

Delivery Zone

Givenchy items are only delivered to United States, with the exception of Puerto Rico and Hawaii
Givenchy does not deliver orders to business addresses, P.O. boxes, hotels or university campuses. Orders to any of these destinations will not be processed. Delivery of items will take place upon full payment of the items ordered. Orders made from the website of a country different to that of the delivery address will not be processed.

Delivery type and times

Givenchy allows you to choose between two types of delivery:

  • Home delivery
  • Pick Up in Store

Based on product availability and your location, GIVENCHY offers varying delivery services:

Home delivery :



Ground day - Free:

Delivery is estimated to arrive within 4-6 business days from the time that the customer receives a shipping confirmation email. This service is not available on holidays.
Order must be placed before 2:00 pm ET. Orders placed after 2:00 pm ET, on a week-end or on a holiday will be processed the following day. 
Some orders may require an additional 24 hours to be validated and processed, which may delay delivery. Some locations in Alaska require also additional transit time.
All orders are shipped by UPS. UPS delivers between 9:00 am and 6:00 pm Monday to Friday. 


2nd day Air Delivery - Free (Limited Time Only):

Delivery is estimated to arrive in 2 business days from the time that the customer receives a shipping confirmation email. This service is not available on holidays. 
Order must be placed before 2:00 pm ET. Orders placed after 2:00 pm ET, on a week-end or on a holiday will be processed the following business day. 
Some orders may require an additional 24 hours to be validated and processed, which may delay delivery. Some locations in Alaska require also additional transit time.
All orders are shipped by UPS. UPS delivers between 9:00 am and 6:00 pm Monday to Friday. 


Next day Air Delivery:

Delivery is estimated to arrive within 1-2 business days from the time that the customer receives a shipping confirmation email. This service is not available on holidays. 
Order must be placed before 2:00 pm ET. Orders placed after 2:00 pm ET, on a week-end or on a holiday will be processed the following business day. 
Some orders may require an additional 24 hours to be validated and processed, which may delay delivery. Some locations in Alaska require also additional transit time.
All orders are shipped by UPS. UPS delivers between 9:00 am and 6:00 pm Monday to Friday. Delivery cost is 20 USD.


Saturday Delivery:

Delivery on Saturday for the orders placed on Friday before 2:00 pm ET. (subject to postal code eligibity for this service) for any order placed online or by phone. 
Delivery Cost is 20 USD. 


Premium Delivery:

Same-day delivery between 6:30 pm and 9:00 pm, Monday through Saturday, only in NYC (Subject to postal code eligibility for this service) for any order placed before 2:00 pm ET Monday through Saturday. This service is not available on holidays.
Delivery cost is 25 USD.

Givenchy will inform you by email of the progress of your order. You can also track the progress of your order in the “My Orders” section of your online Customer Account on Givenchy.com or by contacting our Customer Service at 1 833 908 0147 , during the opening hours indicated in the "Contact" section of the Site.

Pick Up in Store: 

Delivery from Monday through Friday in a selection of GIVENCHY stores for any order placed online or by phone. The stores available for this delivery service are:

- Givenchy New York Madison Avenue

- Givenchy Costa Mesa, California South Coast Plaza

- Givenchy Miami Aventura Mall

- Givenchy Miami Design District

- Givenchy Las Vegas

Based on your product selection and for any order placed before 2:00 pm ET Monday through Saturday, we offer two times for in-store pickup:

− Same day In-Store Pickup

− 2 business days In Store Pickup

You will receive an email notification as soon as your order becomes available in store. Present your order confirmation, your order receipt, the original copy of your valid photo ID and the bank card used for payment in store.

If you designated an authorizer upon placing the order, he/she must provide his/her own valid photo ID, the bank card used for payment, the receipt and email indicating confirmation.

You have a maximum of 10 calendar days from the email indicating availability to pick up your order. After this time, from the notification, the sale will automatically be canceled and you will be refunded in full.

Gifts

GIVENCHY Gift wrapping:

All our products are delivered in GIVENCHY wrapping. Upon confirmation of your order, you will have the option to request gift wrapping; this service is offered free of charge.

Personalized message:

We offer the option to include a personalized message when sending a gift order. Please note that GIVENCHY reserves the right to withhold or refuse the acceptance of a product order accompanied by messages containing statements contrary to the law or morality.

Receipt and Price:

The receipt (in PDF format) of your order on Givenchy.com will be sent electronically to your email address. This receipt, which we advise you to print and keep, will also be available by logging in to your Customer Account. The price will be removed from the label of the products you ordered and the receipt will not be attached to your order at the time of shipment. You may receive a paper version of your receipt upon request from Customer Service. This request, accompanied by your proof of identity, must be sent within 12 months from the issue of the receipt received by email.

To contact our Customer Service, please consult the "Contact" section of the Site.