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Givenchy items are only delivered to Japan.
Givenchy does not deliver orders to business addresses, P.O. boxes, hotels or university campuses. Orders to any of these destinations will not be processed. Delivery of items will take place upon full payment of the items ordered. Orders made from the website of a country different to that of the delivery address will not be processed.
DELIVERY TYPE AND TIMES
GIVENCHY offers you a Standard home delivery.
Estimated delivery time is 2 to 3 days and will be calculated from the date on which you order is placed.
Delivery time may vary depending upon the shipping address and other facors (public holidays, weather conditions, etc.).
Givenchy will inform you by email of the progress of your order. You can also track the progress of your order in the “My Orders” section of your online Customer Account at Givenchy.com or by contacting our Customer Service Department.during the opening hours indicated in the "Contact" page.
Delivery charges for orders placed online are offered free of charge by GIVENCHY.
GIVENCHY Gift wrapping:
All our products are delivered in GIVENCHY wrapping. Upon confirmation of your order, you will have the option to request gift wrapping; this service is offered free of charge.
We offer the option to include a personalized message when sending a gift order. Please note that GIVENCHY reserves the right to withhold or refuse the acceptance of a product order accompanied by messages containing statements contrary to the law or morality.
Receipt and Price:
The receipt (in PDF format) of your order on Givenchy.com will be sent electronically to your email address. This receipt, which we advise you to print and keep, will also be available by logging in to your Customer Account. The price will be removed from the label of the products you ordered and the receipt will not be attached to your order at the time of shipment. You may receive a paper version of your receipt upon request from Customer Service. This request, accompanied by your proof of identity, must be sent within 12 months from the issue of the receipt received by email.
To contact our Customer Service, please consult the "Contact" section of the Site.